Terms & Conditions

Online Payments:

Our online payment system is provided by Stripe. Stripe may update these terms from time to time and any changes will be effective immediately when set out here. Please ensure you are aware of the current terms.

Terms & Conditions

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms, do not use this facility. All payments are subject to the following conditions:

1. We will not be liable for damages arising from the use of this site, linked websites, or related materials, whether based on warranty, contract, tort, or any other legal theory.
2. Payments using the Service may be made only with Visa or MasterCard credit cards.
3. After completing a transaction, you will see a confirmation screen. It is your responsibility to verify that all transaction information and other details are correct.
4. We have no liability for incorrect transactions caused by inaccurate data entry or for loss of data caused by factors beyond our control.
5. You will receive a confirmation email once payment has been received by our third-party service provider.
6. Once a payment has been made it cannot be cancelled. Refusal or reversal of payments is a matter between you and your credit card issuer.
7. If the card supplier declines payment, we are not obligated to notify you. Please check with your bank or card supplier that payment has been deducted.

Fees

Payments made by credit card may attract a merchant service fee depending on the transaction amount and currency. International cardholders may incur their own bank's international service fees.

Refund Policy

Refund requests must be made in writing with proof that you paid more than the outstanding amount owed. Requests must be sent to accounts@matmak.solutions

Security

Payment details entered through this payment gateway are encrypted. We are not liable for failures by the customer or third party to protect data from being seen by others during the online payment process.

Delivery of service

Scope of work and delivery of service are defined once the transaction is completed and payment is received by Matmak Goods Wholesalers LLC.

Privacy Policy

This website is managed and operated by Matmak Goods Wholesalers LLC. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.